View Not Completed ToDo Items

There are two places within CorrigoNet where you can view not completed and overdue ToDo items: The "View Not Completed ToDo Items" screen within the Work Orders tab and the Dispatch Board.

ToDo Statuses Displayed on the "View Not Completed ToDo Items" Screen

To view ToDo items that have not been completed yet, complete the following steps:

1. Click the Work Orders tab.
2. Click the ToDos option in the drop-down list that appears.
3. Click the List option within the submenu that appears.

The View Not Completed ToDo Items screen opens. Show me

Note: Items that are overdue appear in bold, with the number of hours/minutes overdue appearing in parentheses, as seen in the first row of the ToDo Search table in the image above, where the ToDo item "Call Max" is 6 minutes overdue.

You can filter the list of not completed ToDo items using any combination of the following fields:

• Scope drop-down list—Select a specific site or portfolio from the list to view the ToDos relating to it or select the All option in the Portfolio scope drop-down list to view all not completed ToDos in the system.
• Overdue drop-down list—Select a specific timeframe after which ToDo items will be overdue. Options include 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours, or All Time.
• Display drop-down list—Select the type of ToDo item you want to view: call backs, follow ups, or all.

ToDo Statuses Displayed on the Dispatch Board

To view not yet completed ToDo items through the Dispatch Board, complete the following steps:

1. Click the Work Orders tab.
2. Click the Dispatch Board option in the drop-down list that appears.

The Dispatch Board screen opens, showing all active work orders in the system. Show me

Work orders that contain ToDo items that are not complete yet but are not overdue display a green circle beside them, as can be seen in the image above for the first two work orders in the list.

Work orders with overdue ToDo items display a red circle beside them, as can be seen in the image above for the third work order in the list.