Set a Work Order Priority

When you create a work order, the Priority field within the "Assignment and Scheduling" region of the work order is set automatically to a priority value based on the nature of the task or tasks that are being scheduled. You can change the priority manually if you need to.

Important Information About Priorities

Each priority in the system has a corresponding Response Hours and Complete Hours setting, with higher priorities possessing shorter response and completion time frames than lower priorities.

Vendors in the system are scored based on two factors that are directly related to priorities:

• How well they meet the priority-based deadlines for each of the work orders they are assigned
• How satisfied their clients are with the work that is performed

Because some priorities have a very short response time associated with them and because failure to meet these deadlines can have a negative impact on a vendor's overall score, you should take care when deciding to override the priority that is automatically assigned to your work order when you selected a task.

Set a Priority

To set a work order priority manually, complete the following steps:

1. Create a new work order or open one that has been created but not completed.
2. In the Assignment and Scheduling region, click the Priority drop-down list.  Show me
3. 
3. Choose a priority from the list.

Note: The priority list is configurable, so the options that appear in your version of CorrigoNet might be different than those displayed in the screenshot above.

4. Click the Save button at the top of the Work Order Details screen, then select the Save option in the drop-down list that appears.