Customize Attention Reasons

When you call attention to a work order through either CorrigoNet or the mobile technician app, you have the option of choosing a reason for calling attention to the work order. You can customize the list of reasons for calling attention to a work order so that they are most appropriate for your business.

To customize attention reasons, complete the following steps:

1. Go to Work Orders > Settings > Attention Reasons.

2. On the Work Order Action Reasons screen that appears, do one of the following:
   • Enter a new attention reason in one of the blank rows in the table.
   • Click on and then edit an existing attention reason.
   • Select and then delete an existing attention reason.
3. Click Save to update the list of available attention reasons in the system.