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Create a Knowledge Base

The Knowledge Base is the foundation of the CorrigoNet system, containing models of physical spaces, such as buildings and units, and the assets contained within them. All work orders that are created are related to these models in that a work order is simply a description of work to be done on one of these models.  Because of this, before you can create work orders, you must create models for all of the assets that are to be worked on. And to create models, you use CorrigoNet's Knowledge Base tools.

Note:   To access the Knowledge Base editing tools, you must have been granted the Company - Knowledge Base privilege. Contact your system administrator if you need to be assigned this privilege.

To access the Knowledge Base tools, complete the following steps:

  1. Go to Our Company > Knowledge Base.
  2. Select from the list of sub-options that appear in the list.
  3. IMPORTANT:  For efficiency, when creating a knowledge base from scratch, you should create the following elements in order:
    1. Specialties
    2. Attributes
    3. Models

Specialties and attributes must be created first so that they are available to add to your models.  If you do not create them first, none will be available to you when you are creating models and you will have to return to your models later to add specialties and attributes to them.